City offers financial lifeline to seniors, disabled

The City of Jacksonville launched the Senior and Disabled Financial Assistance Program on June 20 to provide support to senior citizens over the age of 72 and anyone receiving Social Security disability benefits.

“These direct benefits are for our senior and disabled citizens who have experienced a reduction in income or increased expenses during the COVID-19 pandemic,” said Mayor Lenny Curry. “The actions we’ve taken as a City to flatten the curve of COVID-19 were successful, but also placed a heavy burden on many throughout Jacksonville. We must do what we can to help those affected financially because of this virus.”

The grant program allows the city to make one-time payments of $300 to 3,300 qualifying seniors and disabled citizens. The grants will be awarded on a first-come, first-served basis to applicants who meet the following conditions for eligibility: they must reside in Duval County; the must certify that they did not receive funds from the City’s VyStar Small Business Assistance and Employee Retention Loan Program; they must certify the did not receive funds from the City’s Mortgage, Rent, and Utilities Relief Program; they must be either 72 years old or receive Social Security Disability benefits; they must have experienced either a reduction in income or an increase in expenses due to the COVID-19 pandemic; their adjusted gross income did not exceed $30,000 in 2019; and only one card may be issued per household. Applicants must provide their birthdate and the last four digits of their Social Security number.

Payment cards will be mailed directly to the applicant after their application is reviewed for completeness and accuracy. Once the card is received, applicants need to call the customer service number provided with the card for activation. Payment cards must be used like a credit card, cash back from an ATM, or a register is not available.

Those interested in applying should create a MyJax account at myjax.custhelp.com and follow the link for the Senior and Disabled Financial Assistance Program. The same website and account will be used for the application process.

Citizens can call for assistance with their application over the phone at 904-255-8888.

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